Privacy Policy
Privacy Policy for Senkadagala Finance PLC Banking App
Last Updated: 2024-01-01
Privacy Policy
Welcome to the Senkadagala Finance PLC Banking App! This Privacy Policy is designed to inform you about the types of information we collect, how we use it, and the measures we take to protect your privacy when you use our banking app.
By using the Senkadagala Finance PLC Banking App, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you use our banking app, we may collect certain personal information such as your name, contact details, identification documents, and other relevant information required for banking services.
1.2 Transaction Information: We may collect information about your transactions conducted through our banking app, including account activity, transaction history, and other related details.
1.3 Device Information: We may collect information about your device, including unique device identifiers, IP addresses, operating systems, and other technical information necessary for providing and improving our services.
2. How We Use Your Information
2.1 Providing Services: We use the information collected to provide and maintain our banking services, including account management, processing transactions, and customer support.
2.2 Improving Services: We may use your information to analyze usage patterns, troubleshoot issues, and improve the functionality and performance of our banking app.
2.3 Compliance: We may use your information to comply with legal and regulatory requirements, including anti-money laundering laws, fraud prevention, and other obligations imposed on financial institutions.
3. Account Creation and Password Management
3.1 Account Creation: Users cannot sign up for the app directly. To create an account, users must visit a Senkadagala Finance PLC physical branch.
3.2 Password Management: Users can change their passwords through the app as per their preference to ensure the security of their accounts.
4. Security Measures
We take reasonable measures to protect the security and confidentiality of your information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, or update your personal information held by us. You may also have the right to restrict or object to certain processing activities. If you wish to exercise any of these rights, please contact us using the contact information provided below.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or app.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Senkadagala Finance PLC
2nd Floor, 267 Galle Rd, Colombo 03, Sri Lanka.
0112 301 301
senfinexpress@gmail.com